Terms of Service

Last Updated: November 3, 2025

1. Acceptance of Terms

Welcome to Slotify. These Terms of Service ("Terms") govern your access to and use of our resource booking platform and services ("Service"). By accessing or using Slotify, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use our Service. These Terms apply to all users, including customers, personal trainers, administrators, and visitors.

2. Definitions

  • "Service" refers to the Slotify platform and all related services
  • "User" refers to any individual who accesses or uses the Service
  • "Customer" refers to users who book resources
  • "Resource" refers to trainers, rooms, equipment, or other bookable entities
  • "Booking" refers to a confirmed reservation of a resource
  • "Credits" refers to the time-based credit system used for bookings

3. Eligibility

You must be at least 18 years old to use our Service. By using Slotify, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into these Terms
  • You will provide accurate and complete information
  • You will comply with all applicable laws and regulations

4. User Accounts

4.1 Account Creation

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities under your account

4.2 Account Termination

We reserve the right to suspend or terminate your account at any time for:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Extended periods of inactivity (24 months)
  • Request by law enforcement or government agencies

5. Use of Service

5.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe the rights of others
  • Transmit harmful or malicious code
  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service
  • Use automated systems (bots, scrapers) without permission
  • Misrepresent your identity or affiliation
  • Share your account credentials with others

5.2 Booking Policy

When making a booking:

  • Bookings are confirmed upon successful submission
  • You must have sufficient credits for the booking duration
  • Cancellations must be made within the specified timeframe
  • Late cancellations may result in credit forfeiture
  • No-shows may result in credit loss and account restrictions
  • You are responsible for arriving on time for bookings

5.3 Credit System

  • Credits are time-based and measured in minutes
  • Credits are non-transferable between users
  • Credits may have expiration dates as specified
  • Credit purchases are final and non-refundable except as required by law
  • We reserve the right to adjust credit balances for errors or fraud

6. Calendar Integration

If you connect external calendars (Google or Microsoft):

  • You grant us permission to access your calendar availability (busy/free times only)
  • We do not access event details, titles, descriptions, or attendees
  • You can disconnect your calendar at any time
  • Synced busy times will block booking slots to prevent conflicts
  • You are responsible for managing calendar connections and permissions

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Slotify and are protected by international copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, modify, or distribute the Service
  • Reverse engineer or decompile the Service
  • Remove proprietary notices from the Service
  • Use our trademarks without written permission

8. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Service, you consent to our data practices as described in the Privacy Policy.

9. Disclaimers and Limitations

9.1 Service Availability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee:

  • Uninterrupted or error-free service
  • Accuracy or completeness of information
  • Availability of specific resources or time slots
  • Compatibility with all devices or browsers

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SLOTIFY SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Service interruptions or technical failures
  • Actions or omissions of third parties (trainers, customers)
  • Unauthorized access to your account or data

10. Indemnification

You agree to indemnify and hold harmless Slotify and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your content or conduct on the Service

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by:

  • Email to your registered address
  • Prominent notice on our website
  • In-app notification

Your continued use of the Service after changes constitutes acceptance of the modified Terms.

12. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in [Your Jurisdiction], except where prohibited by law.

13. Contact Information

For questions about these Terms, please contact us:

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